1. You – your emotional state and level of skill
You are the most important part of any NLP intervention. You make NLP real by what you do. Just as a tool can be used to create beautiful art or rubbish, so NLP can be used well or badly. Your success depends on how resourceful and skillful you are, the more congruent you are, the more successful you will be. Congruence is when your goals, beliefs and values align with your actions and words when you walk your talk and talk your walk

2. The presuppositions - the principles of NLP
The presuppositions of NLP are Its guiding principles, chose ideas or beliefs that are presupposed, that is, taken for granted and acted upon.

3. Rapport - the quality of relationship
Rapport is the quality of relationship that results in mutual trust and responsiveness. You gain rapport by understanding and respecting the way another person sees the world. It Is like speaking their language. Rapport is essential for good communication. If you have rapport, others will feel acknowledged and immediately be more responsive. It is possible to build rapport at many levels, but all involve paying attention to and respecting the other person. Rapport can be built instantly and rapport over time evolves into trust.

4. Outcome - knowing what you want
A basic skill of NLP is being clear about what you want and being able to elicit from others what they want. NLP is based around always thinking of outcomes in every situation, so you are always acting in a purposeful way, an outcome is what you want, a task is what you do to achieve it.
Outcome thinking has basic three elements:
Know your present situation - where you are now.
Know your desired situation-where you want to be
Plan your strategy how to get from one to the other, using the resources you have or creating new ones.

5. Feedback - will you know you are getting what you want?
Once you know what you want. you must pay attention to what you are getting so you know what to do next. What are you paying attention to? Is your feedback both precise and accurate? Most of the time this means paying keen attention to your senses looking at., listening to and feeling what is happening. Your senses are the only way you have of getting direct feedback. You have only your senses to make sense of the world. The Information you get from your senses lets you know whether you are on course for your goal.

6. Flexibility - what you are doing is not working, then do something else
When you know what you want and you know what you are getting, the more strategies you must achieve your outcome, the greater your chance of success. The more choices you have of emotional state, communication style and perspective the better your results. NLP encourages choice governed by purpose in a relationship of rapport and awareness

- From “NLP workbook” by Joseph O’Connor (great read)